MomBoss Mall FAQ
The MomBoss Advantage
- Simple flat monthly fee – keep 100% of your sales.
- Deal directly with your customers – no middleman.
- 24/7 support from our AI Agents to guide and encourage you.
- Automatic cross-sharing of your adverts to MomBoss VIP and our Facebook pages.
General About MomBoss Mall
MomBoss Mall is an online marketplace created exclusively for women entrepreneurs. Every store is run by a verified female business owner, ensuring that when you shop here, you’re directly supporting women-owned businesses
MomBoss Mall was designed to empower women, not take from them. We work on a flat monthly fee—so you keep 100% of your sales. You deal directly with customers, building trust and stronger relationships. Our AI Agents are here to support you, and every advert is automatically cross-shared to MomBoss VIP and Facebook pages for maximum reach.
Only women who are members of MomBoss VIP (our female-only social network) can become sellers. This keeps our marketplace authentic and ensures buyers are always supporting women-owned brands.
Yes. Joining VIP is required for all sellers. It ensures verification, access to mentorship, and automatic advert cross-sharing across VIP and Facebook platforms.
Absolutely! The Mall is open to all shoppers—men and women—who want to support women-owned businesses.
Membership & Sellers
Join MomBoss VIP, then apply to open your store on the Mall. Every advert you post is cross-shared to VIP and Facebook, giving your brand instant reach.
MomBoss VIP is our community pillar—connecting women with mentorship, networking, and visibility. Joining ensures authenticity, and your adverts gain more reach across our platforms.
Yes, there’s a small membership fee for VIP plus a flat monthly fee for your store. Unlike other platforms, there are no commissions—you keep 100% of your earnings.
Yes. All sellers go through verification as part of VIP membership, ensuring trust and authenticity.
MomBoss VIP is a women-only network, so every seller on the Mall is a verified woman entrepreneur.
Buying on MomBoss Mall
No. Shopping is open to everyone—you don’t need to be a member to buy. Only selling requires VIP membership.
Browse stores, add products to your cart, and checkout. Each seller manages their own shop, so delivery is arranged directly. All adverts are also shared in VIP and Facebook—you may see them there too!
Payment options vary by seller and may include EFT, mobile money, card payments, or cash on delivery.
Delivery is managed directly by each seller. Options, costs, and timelines are listed in every store’s details.
First, contact the seller directly. If the issue isn’t resolved, MomBoss Support will step in to help.
Trust & Safety
Our three-pillar system: seller verification via VIP, secure listings on the Mall, and community accountability. Reports of misconduct are taken seriously.
Yes. Sellers use trusted payment gateways, and we advise buyers never to share banking details outside official channels.
We investigate immediately. Confirmed misconduct results in removal from both the Mall and VIP.
Each store has a “Report Store” button, or you can reach us directly via email or WhatsApp.
Community & Support
Sellers get mentorship, training, community events, and 24/7 guidance from our AI Agents. Every advert is also cross-shared to VIP and Facebook for extra visibility.
Yes! Beyond free cross-sharing, we offer premium advertising packages across our social media, groups, and the Mall itself—reaching tens of thousands of buyers.
Through mentorship, networking, visibility, and advertising. Our flat fee, direct customer model, AI Agent support, and cross-sharing ensure women succeed sustainably.
Yes. Inside VIP, you’ll find training, mentorship, and peer-to-peer support to help your business thrive.
Technical & Practical
Yes! The Mall is mobile-friendly and works smoothly on any device.
Policies are set by each seller. Please check before purchasing. Our Support Team can assist with disputes.
Yes, if sellers offer international shipping. Check store details for delivery options.
Reach us anytime via email, WhatsApp, or the contact form on the Mall.